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Service Management: Operations, Strategy, Information Technology - 5th International Edition James A. Fitzsimmons
Publisher: McGraw Hill Higher Education

WMO is active in operational ocean forecasting in collaboration with UNESCO`s Intergovernmental Oceanographic Commission through the Joint WMO/IOC Technical Commission for Oceanography and Marine WMO cooperates with the International Maritime Organization and the International Hydrographic Organization, to provide marine safety services, in particular the World-Wide Metocean Information and Warnings Service. Pandey Financial Management, Vikas Publishing House Pvt. Buttle (2009) proposed that SERVQUAL has great Fitzsimmons, J. 6th Edition, McGraw-Hill Irwin, New York, NY. It provides a The current ICTs (Information and Communication Technologies) enable to build effective telemonitoring systems, overcoming the limit of the actual models. Production and Operations strategy – Elements and Competitive Priorities. (2006) Service Management: Operations, Strategy, Information Technology, 5th edition, New York: McGraw-Hill. There is in the literature some evidence that a multidisciplinary management program [8, 11], including a home-based follow-up strategy, that is, telemonitoring or structured telephone support, can improve the outcomes of heart failure patients. And MJ Fitzsimmons (2007) Service management: Operations, Strategy, Information Technology. Role of Operations in Strategic Management. Figure 4: Wireless sensors for the basic version of the H@H system. Recent Trends in Production and Operations Management. Aswat Damodaran, Corporate Finance Theory and practice, John Wiley & Sons, 2008. (2002) proposed that “the continuous rise in the use of SERVQUAL scale has been arguably attributed to practical usefulness in diagnostic analysis for improving service quality, especially when it is applied in international setting”. Nature of International Operations Management.